Data Protection Notice for Customers

At PVG SEA PTE LTD, also known as Pave Group, we are committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA) of Singapore. This Data Protection Policy outlines how we collect, use, disclose, and protect your information in the course of providing our services—including Recruitment Process Outsourcing (RPO), pass processing, and HR advisory.

Your trust is important to us. We are dedicated to ensuring that all data is handled with care, transparency, and in a manner that reflects our core values of People, Accountability, Value Creation, and Empowerment.

Collection, Use, and Disclosure of Personal Data

Definition of Personal Data
We may collect information including name, address, email, phone number, nationality, employment details, and financial info.

We collect data only when:

  • You or your authorized representative give explicit consent
  • It's required or allowed by law

Legitimate Interests Exception

We may collect or use your data without consent in the following cases:

  • Fraud detection
  • Misuse prevention
  • Credit analysis
  • Device security

Withdrawing Consent

You may withdraw your consent anytime in writing by contacting us. Please allow up to 30 business days for us to process the request.

Access and Correction Requests

To request access or updates to your personal data:

  • Contact our Data Protection Officer
  • A small fee may apply for access
  • We respond within 30 business days

Data Security and Accuracy

We implement safeguards like:

  • Password controls
  • Data encryption
  • Two-factor authentication
  • Regular security reviews

Please notify us of any changes to your data to keep it accurate.

Data Retention and Transfers

We retain personal data only as long as needed for legal or business reasons.
If transferred outside of Singapore, we ensure adequate protection is in place.

Contact Our Data Protection Officer

Email: sam@pave-group.com

Effective Date

Effective: 01 January 2023
Last Updated: 17 July 2025